Terms of service

TERMS OF SERVICE

Last updated: September 12, 2026

These Terms of Service govern your use of metatrimhealth.com and purchases from MetaTRIM Health. The store is operated by MetaTRIM, LLC, doing business as MetaTRIM Health (“MetaTRIM,” “we,” “us,” or “our”). By accessing this website or placing an order, you agree to these Terms.

  1. OUR STORE AND PRODUCTS

MetaTRIM Health sells specialized storage solutions, laboratory accessories, organizational products, reusable and disposable pen systems, empty cartridges, compatible pen tips, and cosmetic skincare products. We are not a medical provider or pharmacy, and we do not sell prescription medications or controlled substances.

Product information on this website is provided for general informational purposes and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers are responsible for selecting products appropriate for their intended lawful use and confirming compatibility before purchase.

  1. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, included items, prices, and availability accurately. Displayed colors can vary by screen. Products manufactured through 3D printing may show minor surface variations or layer lines that do not affect ordinary function. Product packaging may vary when the product itself remains materially equivalent to the description.

Only items specifically identified in a product listing are included. References to compatibility do not imply sponsorship, authorization, or endorsement by another manufacturer or brand.

  1. ORDERS, PRICING, AND PAYMENT

Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, and other order costs are disclosed at or before checkout.

We may correct errors, update information, limit quantities, cancel orders, or refuse service when reasonably necessary, including for suspected fraud, pricing errors, inventory errors, or unlawful activity. If we cancel an order after payment, we will refund the amount charged for the canceled portion.

  1. SHIPPING

Processing times, available shipping methods, delivery estimates, costs, tracking, international shipping conditions, and lost-package procedures are described in our Shipping Policy. Delivery dates are estimates unless expressly guaranteed at checkout.

  1. RETURNS AND REFUNDS

Return eligibility, time limits, exceptions, instructions, and refund timing are described in our Refund Policy. Please review that policy before purchasing, particularly for personal-care goods, custom products, opened items, and sale items.

  1. LAWFUL AND RESPONSIBLE USE

You may not use this website or our products for any unlawful, fraudulent, deceptive, harmful, or unauthorized purpose. You may not interfere with the website, attempt to gain unauthorized access, distribute malicious code, scrape the site in violation of applicable law, or misuse our content or trademarks.

You are responsible for complying with laws, regulations, professional requirements, and import restrictions that apply to your purchase and intended use.

  1. INTELLECTUAL PROPERTY

Unless otherwise indicated, the MetaTRIM Health name, site design, original text, photographs, graphics, product designs, and other original content are owned by or licensed to MetaTRIM, LLC and protected by applicable intellectual-property laws.

No content may be reproduced or used commercially without permission except as allowed by law.

  1. THIRD-PARTY SERVICES

Our store is hosted by Shopify and may use third-party payment, shipping, analytics, and service providers. Links to third-party websites are provided for convenience and do not necessarily indicate endorsement. Third-party services are governed by their own terms and policies.

  1. DISCLAIMERS AND LIMITATION OF LIABILITY

To the fullest extent permitted by law, the website and products are provided without warranties beyond those expressly stated in the applicable product listing or required by law. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

To the fullest extent permitted by law, MetaTRIM, LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products. Our total liability for a claim relating to a purchase will not exceed the amount paid for the product giving rise to that claim, except where applicable law requires otherwise.

  1. GOVERNING LAW

These Terms are governed by the laws of the State of Mississippi and applicable federal law, without regard to conflict-of-law principles. Any dispute will be handled in a court with lawful jurisdiction unless the parties agree to another lawful resolution process.

  1. CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our services, practices, or legal obligations. The current version will be posted on this page with its latest update date.

  1. CONTACT

MetaTRIM, LLC
Dba MetaTRIM Health
272 Calhoun Station Parkway, Suite C2301
Madison, MS 39110
United States

Email: info@metatrimhealth.com
Phone: (601) 376-9455